Why this exists

I grew up in East Oakland, ZIP code 94603. In my neighborhood, 3 in 1,000 adults hold a professional degree. Nobody there hands you the playbook for school, for work, or for negotiating what your work is worth.

Source: U.S. Census Bureau, American Community Survey 2020 to 2024, table B15003, adults 25 and older in ZIP 94603. Data current as of September 2026.

I learned it the hard way, wrote it down, and started teaching it. I began teaching online in 2017, back when an online class mostly meant a PDF and a discussion board. Later I earned a master's in Human Resources Management focused on online learning design, and a law degree.

I've spent 12+ years in HR, including in-house, and since 2017 I've served 60+ clients through Urban Human Resources. Online Facilitation Skills is how I stop being the only one who can do it.

McKinley Malbrough III at his desk, working through a client engagement — McKinley Malbrough III, founder of Online Facilitation Skills and Urban Human Resources.

Built for this situation

Self-paced course · $145The Facilitator's Legal BriefRecording consent, accommodations, mandate tracking, and what not to say in the room.See the course: $145

Self-paced course · $145Make Compliance Training FinishHarassment prevention, security awareness and workplace violence, delivered so it lands.See the course: $145

I built these. They are Online Facilitation Skills courses, taken at your own pace.See every course

Take it with you

The bundleThe Self-Paced FourAll four self-paced courses, $85 off buying them separately.Get the bundle: $395

Online Facilitation Skills gear

Charcoal t-shirt with the Online Facilitation Skills lockup

The Playbook Tee$32

Poker deck printed with the Online Facilitation Skills mark

The Room Deck$34

Navy hardcover notebook with the Online Facilitation Skills lockup

Field Notebook$28

Made to order. Returns terms are on the Refunds page.See all gear

Urban Human Resources does the work. This is where I teach people to carry it.

Online Facilitation Skills is a brand of Urban Human Resources. Same founder, same standards, same mission, aimed at a different job: training the HR teams, managers and trainers who pass the playbook on inside their own organizations.

Urban Human Resources is HR consulting for organizations of 10 to 150 people. MM3 Sports is athlete representation. Online Facilitation Skills is the training brand, and it teaches facilitation.

McKinley Malbrough III on stage at Comedy Oakland, holding the mic — On stage at Comedy Oakland. Stand-up since 2010 is where I learned to read a room.

The rest of me

I've done stand-up since 2010, including Comedy Oakland shows. Comedy is the best facilitation training I ever had: you learn to read a room in seconds and adjust before you lose it.

I represent WNBA players as a certified agent through MM3 Sports, which is where my negotiation work gets tested at the highest level. And I'm building Keep It Real GPT, AI that doesn't flatter, it sharpens, launching January 1, 2027.

Different rooms, same job: make sure the person who didn't inherit the playbook still gets it.

Five people seated together at a long table — Photo by #WOCinTech Chat on Nappy. About the photos

What I believe about teaching

Everybody deserves the playbook

Not a watered-down version. The same rules the insiders use, said plainly, so nobody has to guess.

Quiet isn't checked out

The person who hasn't spoken yet usually has the idea the room needs. My job is to build a way for it to come out.

Monday is the test

If the training doesn't change what people do the next week, it didn't work, no matter how good the slides looked.

Book a free consult See the programs Visit Urban Human Resources