“Strategic change in organizations is about changing people’s behavior and attitudes as much as it is about changing processes and procedures. In order to successfully facilitate change, you need a process that is both blame-free and cognizant of the mental struggle of letting go and finding ways to do things better. The unique support you get from Online Facilitation Skills is an intentional process in which people are engaged from the bottom up and can consider both their fears and their dreams, which allows them to let go of old practices and embrace, own, and get excited about the change.”
Erik Rolland
Cal Poly Pomona
Provost’s Associate for Strategic Transformation
Dean of College of Business & College of Professional and Global Education